industries
Polytask for your industry
Polytask runs the back office for trades, food producers, accounting practices and service businesses. Find the one that sounds like your week.
trades & field services
Electricians, air-conditioning and maintenance contractors
Job requests arrive by email at all hours. Customers need booking, then reminding, then rebooking. Warranties have to be registered, timesheets chased and jobs invoiced — usually at night, after a full day on the tools.
jobs agents take off your plate
- Turn each emailed job request into a job in Fergus or Simpro, with the address, the customer and the problem.
- Text customers to book a time, remind them the day before, and handle the “can you come Friday instead?”
- Register warranties and fill in forms on manufacturer and supplier websites, and file the confirmation on the job.
- Find missing timesheets and remind the crew before payroll.
- Draft the invoice when a job is ready to bill, and send it once it’s approved.
- Read supplier invoices and draft the bills in Xero.
Coolbreeze Air
text message
Hi Sam, it’s Coolbreeze Air about servicing your air conditioner at 14 Rose St. Our technician can come Thursday 8–10 am. Does that suit?
Thursday’s no good sorry. Friday morning?
No problem — you’re booked for Friday 8–10 am. We’ll text you the day before.
Perfect thanks 👍
- FergusRead the job: address, customer, the technician’s week
- TextOffered the first free slot
- FergusMoved the visit to Friday 8–10 am
- TextConfirmed with the customer
- AgentWill text a reminder on Thursday
if the customer asks something it shouldn’t answer, it flags the conversation to your office straight away
food production & wholesale
Bakeries, food manufacturers and wholesalers
Orders come in by email, text and phone. Supplier invoices, statements and delivery dockets pile up in an inbox. Somebody has to check the prices, raise the purchase orders and make sure tomorrow’s production is right.
jobs agents take off your plate
- Take customer orders from email and enter them in Cybake.
- File every supplier invoice, statement and docket in the right folder with a consistent name.
- Check invoice prices against what you agreed, and flag the ones that don’t match.
- Raise purchase orders in Xero from scanned supplier documents.
- Spot regular customers who haven’t ordered this week.
- Chase overdue wholesale invoices and keep track of the replies.
accountants & bookkeepers
Accounting and bookkeeping practices
Every client is a different Xero file, a different set of habits and a different pile of missing paperwork. The work is skilled; the chasing, filing and data entry around it isn’t.
jobs agents take off your plate
- Work across every client’s Xero organisation from one place.
- Chase clients for missing documents by email, and file what comes back.
- Set up the next scheduled pay run in Xero Payroll for you to check.
- Keep Xero Practice Manager up to date — time entries, job notes and job states.
- Read bills and receipts and draft them in the right client’s Xero.
- Pull a client’s numbers together before a meeting.
professional services
Consultants, trainers and service businesses
Enquiries, introductions and support requests arrive faster than you can answer them. Meetings need writing up. Hours need turning into timesheets and invoices.
jobs agents take off your plate
- Draft replies to enquiries and introductions for you to approve.
- Write up meetings from your notes or recordings and file them where they belong.
- Turn your calendar and email into timesheet rows, and ask about the unclear ones.
- Work through support tickets and answer the routine ones.
- Keep a client list or job tracker up to date as emails come in.
don’t see yours?
If it runs on email, spreadsheets and software, it probably fits.
Agents work with hundreds of everyday apps, your own systems, and websites that have no connection at all. Tell us the job and we’ll tell you honestly whether it fits.
Start with one job.
We’re opening to a small group and setting each business up personally. We’ll build your first agent with you, rehearse it on your real email and documents with nothing sent, and switch it on when you’re happy.
Nothing important goes out without your OK — from the first minute.